Your personal information is the most valuable trust you place in us. Here you'll find a clear explanation of how joya sevan collects, uses, and safeguards your data.
When you use the joya sevan platform, you share certain personal information with us. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.
By using the joya sevan website or app, you agree to all the terms of this privacy policy. This policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards.
We always want you to know exactly where your data goes and how it's used. That's why this Privacy Policy is written in plain, straightforward language — no complex legal jargon.
Joya sevan collects information in several ways. Details are provided below:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity information | Account verification & KYC | 5 years after account closure |
| Contact Information | Notifications & Support | For as long as the account remains active |
| Financial Transactions | Payment processing & auditing | 7 years after the transaction |
| Device & Log Data | Security and fraud prevention | 12 Months |
| Betting history | Dispute resolution & regulatory | 3 Years |
Joya sevan uses your information only for specified purposes. No unauthorized or excessive use is made.
Joya sevan never sells your personal information. However, limited data may be shared in certain specific circumstances:
Joya sevan uses cookies and similar tracking technologies on its website and app. These help enhance your browsing experience and ensure the platform functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging into your account.
Joya sevan employs the highest technical and organizational standards to protect your data. Our security measures are regularly updated and audited.
As a joya sevan user, you have certain important rights. We are committed to respecting those rights at all times.
To exercise any of these rights support@joyasevan.com— email us and we'll respond within 30 days.
Joya sevan works with trusted third-party service providers to operate the platform. Each provider is required to comply with joya sevan's privacy standards.
Joya sevan is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that anyone under 18 has registered an account, we will immediately close it and delete all associated data. If you believe your child is using joya sevan, please contact us right away.
Joya sevan may update this Privacy Policy from time to time. For significant changes, we will:
Updated policies take effect from the date of publication. Continued use of the platform after a new policy is published constitutes your acceptance of the changes.
For any privacy-related questions, concerns, or complaints, please contact the joya sevan data protection team:
We believe transparency and security go hand in hand. See below how we keep your information protected.
Every transaction and personal detail you share is secured with 256-bit SSL encryption — no hacker or third party can access it.
Enable two-factor authentication (2FA) on your joya sevan account. Verify via OTP at every login to keep your account fully secure.
Your data is stored on internationally certified secure servers. Regular backups and security audits ensure your data remains protected.
Joya sevan never sells your personal information to advertisers or data brokers. Your data exists solely to serve you.
From Account Settings, you can unsubscribe from marketing notifications, update your information, or request its deletion at any time.
Joya sevan's privacy policy is written in plain, simple language — no complex legal jargon. You'll always know exactly what's happening with your information.
Your privacy is fully protected at joya sevan. Open an account today and enjoy Sports Betting and Jackpot with complete peace of mind.